(Youth Empowerment Network – YEN)
1. Introduction
Youth Empowerment Network (YEN) is a registered charitable trust committed to transparency and ethical use of funds. This Refund Policy outlines the conditions under which donations may be refunded.
2. Voluntary Donations
All donations made to YEN are voluntary contributions intended to support social welfare programs such as skill development, youth empowerment, education support, and community initiatives.
3. Non-Refundable Nature of Donations
As a general rule, donations made to YEN are non-refundable, since funds are allocated promptly toward ongoing social programs and operational activities.
4. Exceptional Refund Cases
Refund requests may be considered only under the following circumstances:
- Duplicate transaction due to technical error
- Incorrect donation amount entered accidentally
- Unauthorized payment made using donor’s payment method
Requests must be submitted within 7 days of the transaction.
5. Refund Request Process
To request a refund, donors must provide:
- Full name
- Transaction ID
- Date of donation
- Reason for refund request
Requests can be submitted via email to:
info@yen.org.in
6. Refund Approval & Processing
If approved, refunds will be processed within 7–15 business days using the original payment method.
7. Final Decision
YEN reserves the right to approve or reject refund requests based on verification and organizational policies.